Our Strategic Sourcing process delivers the best hotels at the best available rates worldwide
Chuah Siew Hoon, Manager Cabin Crew Accommodation. Singapore Airlines
We employ sophisticated sourcing techniques which create substantial savings for airlines
We do all the leg work to create a great short list but you retain control over the choice of hotel.
We support the airline, their crew and the hotel and make sure we deliver a great solution for all parties
We reduce the Total Cost of Ownership by running a full RFP process for the airline.
We understand what drives an airline's costs such as union agreements, flight time limitations, allowances and transport policies and take these into account when trying to find the lowest overall cost solution.
We don't just call the obvious hotels we find the hidden gems and we know the market inside out.
We undertake in-depth market analysis, administer and analyse RFPs, carry out site inspections and negotiate great deals.
We carry out thorough hotel inspections. We'll be absolutely clear on how well a hotel will contribute to a crew's rest, safety and comfort.
CrewQuarters achieved savings for Singapore Airlines in all the cities that we engaged their services in. They showed great attention to detail especially the understanding and knowledge of the needs of our crew balanced against the needs of the management team and the airline. Their services are truly unique and the service from beginning to end was both thorough and professional.
We use a Strategic Sourcing Process to deliver maximum value at minimum cost. We undertake in-depth city and market analysis to inform our negotiations.
We conduct negotiations to secure the best available rates in the market and produce a detailed report which recommends our Best Rest Solution. The airline remain in control and will be presented with all available options in order to make their choice.
We will co-ordinate any required visits by either the airline management team or crew union representatives.
We will conclude all of the contract negotiations and once the contract has been signed we will manage the contract leaving the airline free to focus on their priorities.
We proactively work with the chosen hotel before the contract starts to make sure that the crew receive the best welcome, rest, comfort and safety. We ensure that all points agreed in the RFP process are properly implemented.
We keep in touch with the airline team to check everything's working well and to flag up any changes to the market that the airline could benefit from.